TaskFlowProject tracker & Service Desk

Run your team's work and your customer support in one place — projects, issues, boards, sprints, workflows, a customer portal, SLAs, automation and reports.

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What is TaskFlow?

Plan and track work

Projects, issues with sub-tasks and co-assignees, comments and attachments, checklists, custom fields, boards with WIP limits, backlogs, sprints and a calendar.

Customer Service Desk

A customer portal for requests, agent queues, request types, approvals, a self-service knowledge base, CSAT ratings and SLA timers with working hours.

Configurable workflows

Define your own statuses and transitions, issue types, priorities and per-project permission schemes, so the tool fits the way your team actually works.

Automation without code

Rules that react to events, schedules or a manual run — condition trees, deferred steps, and actions contributed by the features you have enabled.

Notifications your way

In-app, email, Telegram or an outgoing gateway, in your own language, with due-date reminders you time yourself.

Connect your AI

Issue a personal token and connect Claude, Cursor or any MCP client to search, create, comment on and move issues — with administrator kill-switches and a call journal.

Who this documentation is for

This site documents TaskFlow for the people who use and run it.

Users — anyone who plans and tracks work: projects and issues, boards and sprints, search, notifications and reports.
Service Desk — customers submitting requests through the portal, and agents working the queues.
Administrators — users and permissions, project configuration, features, email, storage, backups and automation.
Integrators — connecting AI assistants and scripts through API tokens and the Model Context Protocol.
Self-hosting — running TaskFlow on your own servers.